Domiciliary Care Provider Registration Consultants In The UK
Helping care providers achieve smooth, stress-free CQC registration with complete compliance support.
Domiciliary Care Registration in the UK
Becoming a registered domiciliary care provider under the Care Quality Commission (CQC) is a vital step for delivering care services legally and professionally in the UK. The process requires comprehensive documentation, clear governance systems, and evidence that your organisation meets CQC’s fundamental standards.
GCC supports you through every stage drafting compliant policies, designing governance frameworks, guiding you in appointing a registered manager, and preparing your Statement of Purpose. Our goal is to make your registration seamless, ensuring your application stands strong against regulatory scrutiny and demonstrates your commitment to safe, effective, and person-centered care.
Our Registration Process
Initial Consultation & Readiness Assessment
We begin with a structured discovery meeting to understand your service model (personal care, complex care, specialist support), staffing plan, and operational readiness against CQC’s Key Lines of Enquiry (Safe, Effective, Caring, Responsive, Well-led). We review any existing documentation, clarify legal entity details, and map your proposed scope of registration. You will receive a plain-English assessment of gaps and risks, plus a clear timeline for actions. This step ensures you know exactly what CQC will expect and how we will demonstrate it.
What you receive: Readiness report, action plan with priorities, high-level risk register, and a document checklist tailored to your service.
Document Preparation & Policy Development
We draft and or refine all mandatory documentation required for a robust application and safe service delivery. This includes your Statement of Purpose, service user charter, safeguarding policy, medication management, infection prevention and control, complaints, incident reporting, business continuity, information governance (UK GDPR), recruitment and DBS checks, supervision and training, lone working, equality & diversity, and more. Each policy is customised to your service type, staffing model, and local context, and cross-referenced to CQC expectations.
Registered Manager Support
CQC places strong emphasis on leadership and fitness to manage. We help you select and prepare a Registered Manager (RM) who meets the Fit and Proper Person criteria, with the right experience, qualifications, and leadership capability. We assemble evidential portfolios (CV, references, training matrix, DBS, declarations), align responsibilities across the Provider and RM, and coach the RM on quality governance, supervision, and incident oversight. We also provide scenario-based preparation to build confidence for interviews and inspections.
What you receive: RM evidence pack, role description & responsibility matrix, leadership induction plan, interview preparation guide.
Governance & Compliance Frameworks
Beyond documents, CQC looks for living systems. We design a practical governance framework that shows how your organisation is well-led: clear lines of accountability, meeting structures, KPI dashboards, audits, and feedback loops. We implement tools for quality assurance (spot checks, care plan audits, MAR audits), incident and complaint escalation, safeguarding thresholds, and duty of candour processes. You will have a repeatable cadence for reviewing performance and acting on learning.
What you receive: Governance map, meeting agendas & minutes templates, audit schedule and tools, KPI set (e.g., response times, missed visits, medication errors), service improvement log
CQC Application Assembly & Submission
We complete the online application with absolute attention to detail, ensuring consistency between your Statement of Purpose, regulated activities, locations, and staffing model. We check ownership details, financial viability statements, insurance, premises arrangements (if applicable), data protection registration, and upload all evidential documents. Before submission, we conduct a line-by-line compliance review to minimise queries or delays from CQC.
Interview Preparation & Post-Submission
After submission, we prepare you and your RM for CQC interviews with realistic mock sessions, covering governance, safeguarding, staffing, capacity & consent, risk management, and how you will evidence the KLOEs in practice. We equip you with a concise “readiness pack” so answers are consistent and supported by documents. Post-submission, we help respond to CQC queries promptly, update documents if requested, and plan first-day service readiness (induction, rota processes, on-call, escalation, and records).
Our Domiciliary Care Registration Solutions
CQC Application Preparation
We provide end-to-end guidance, documentation, and submission support to help you navigate the entire compliance and registration journey with confidence. From the initial consultation through to final submission, our team ensures every requirement is met accurately and efficiently.
Policy & Procedure Development
We develop and provide fully compliant policies that comprehensively cover all key operational areas, including governance, safeguarding, quality management, and human resources. Each policy is meticulously tailored to reflect your organisation’s structure, regulatory obligations, and industry best practices.
Governance Framework Setup
We design organisational structures, reporting lines, and risk management frameworks that are fully tailored to your business model, operational needs, and regulatory requirements. Our approach ensures clarity in roles and responsibilities, effective communication across all levels, and strong accountability throughout your organisation.
Registered Manager Support
We provide comprehensive support with Fit and Proper Person checks, leadership training, and interview preparation to ensure your management team meets all regulatory and competency requirements.
Quality Assurance System
We establish robust tools and processes designed to support effective audits, feedback collection, and continuous improvement across your organisation. Our systems ensure that performance is regularly measured, insights are captured, and actions are implemented to drive long-term quality and compliance.
FAQs
It involves registering with the CQC to legally provide regulated care. The process looks closely at governance, leadership, policies, and how care will be delivered in practice, not just what’s written in the application.
Any individual or organisation providing regulated care activities in England must register. This includes new providers and those expanding into additional regulated services.
GCC manages the entire registration process from assessing readiness and preparing documents to submitting applications and preparing you for the CQC interview. We ensure all requirements are met accurately and efficiently.
Common documents include policies and procedures, statements of purpose, and governance information. Requirements vary depending on the service and organisational structure.
On average, it can take 10–14 weeks, depending on CQC’s review timeline and the completeness of your submission. Our consultants ensure your application is thorough, reducing unnecessary delays.
Our Services
Core Services
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